الوظائف

Key Activities:

-Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).

-Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.

-Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.

-Post city ledger payments in property management system, reconcile and bill all city ledger accounts.

-Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.

-Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies.

-Bill out credit cards (AMEX, DINERS, etc.). Maintain accurate and legible logs for all credit cards.

-Assist in reconciling open account status items.

-Input General Cashier Summary and maintain binder.

-Record General Ledger and City Ledger reconciliations.

-Comply with attendance rules and be available to work on a regular basis.

-Perform any other job-related duties as assigned.